Event - Terms & Conditions

When completing the online booking form which constitutes a legally binding contract, the purchaser is liable for full payment of the delegate fees.

Full payment must be received prior to attendance.

Substitutions

If you are unable to attend an event you have registered for, we accept substitute delegates to attend in your place.

How to notify us of "Substitutions"

To do this please email corrections.onlinereg@publicpolicyexchange.com quoting your booking reference number in the subject field.

Transfer Requests

If a delegate is unable to attend the event and no suitable substitute delegate can be found, in some circumstances you may be allowed to transfer your delegate place onto a later event.

How to notify us of "Transfer Requests"

To do this please call the Events Team on +1 310 443 4134 and/or email onlinereg@publicpolicyexchange.com quoting the booking reference number in the subject field.

Payments

Payment is required on "Receipt of Invoice".

Invoices will be sent out shortly after completion of registration.

If payment is made via a credit card, we will send a credit card receipt shortly following the transaction.

Special Requirements

Please indicate on the registration form if there are any special dietary and/or access requirements for the delegates.  We will endeavour to accommodate all requests where possible.  Please contact us to discuss any issues directly.

Event Alterations

Public Policy Exchange reserves the right to alter the program without notice including the substitution, alteration or cancellation of speakers and/or topics and/or the alteration of the dates of the event. Public Policy Exchange is not responsible for any loss or damage as a result of substitution, alternation, postponement or cancellation of an event.

In the event that Public Policy Exchange cancels an event for any reason, you will receive a credit for 100% of the registration fee paid. You may use this credit for another Public Policy Exchange event to be mutually agreed with Public Policy Exchange, which must occur within one year from the date of cancellation, unless otherwise notified.

CANCELLATION POLICY

This policy is effective from April 1st, 2017

To receive a refund, all cancellations must be sent in writing to bookings@publicpolicyexchange.com and must be received according to the following schedule:

• Cancellations received more than 30 days prior to the event date, will be subject to $150 administration charge per place.
• Cancellations received less than 30 days prior to the date of the event, the full fee is payable; However, a substitute may be sent
• Cancellations after the conclusion of the event are non-refundable.
• Substitutions are encouraged but must be from within the same organization, please see above
• “No Shows” are non-refundable.

NB: Please email bookings@publicpolicyexchange.com quoting the booking reference number in the subject field or call the Events Care Team on +1 (310) 385 8750