“What you always do before you make a decision is consult. The best public policy is made when you are listening to people who are going to be impacted. Then, once a policy is determined, you call on them to help you sell it.”

— Elizabeth Dole

Frequently Asked Questions

Bookings

1. How do I register to attend an event?To book online, first find the event you are interested in attending from our list of events, click on ‘Register your Place’  and follow the steps.

You will receive an email confirmation of your delegate booking usually within one working day.
2. How much does it cost to attend?The cost to attend our events depends on the organization you are affiliated with, the type of event that you wish to attend and the number of delegates attending. 

Our Symposiums cost:


ATTENDEE FEES
Federal Government Departments and Executive Agencies
State-Wide / City Government Departments, Law Enforcement & Fire Agencies, Healthcare Professional, Universities, National / State-Wide Charities
Supported Rate for NGOs,  Voluntary & Community Organisations

1 Place


$149
$299
$149

2+ Places
(price per person)
$129 per attendee
$279 per attendee
$149 per attendee

 
Sometimes we have an “early booking rate” available, please contact bookings@publicpolicyexchange.com for more information. 

Are there discounts available for events?
As a general rule we offer competitive prices and do not offer discounts. We do however consider discounts in certain circumstances. 
Please call us on (424) 252-4716 to discuss your requirements further as this is decided on a case-by-case basis.
3. What's the Registration Policy?Registration Policy

Due to limited spaces, when you register to attend an event you are paying us to reserve a space for you similar to purchasing an airline or train ticket in advance to ensure you have a seat. You can pay by wire (ETF /ACH) transfer, check or credit card upon our completion of the registration process.

Please Note: "When completing the online event registration via the website or by completing and sending in the signed event registration form, this constitutes a legally binding contract, the purchaser is liable for full payment of the delegate fees".
4. Event Terms & ConditionsEvent - Terms & ConditionsWhen completing the online booking form, which constitutes a legally binding contract, the purchaser is liable for full payment of the delegate fees.
Full payment must be received prior to attendance.

For Full Terms and Conditions: www.publicpolicyexchange.com/terms-and-conditions
Substitutions
If you are unable to attend an event you have registered for, we accept a substitute delegate(s) to attend in your place.
How to notify us of "Substitutions"
Please email corrections.onlinereg@publicpolicyexchange.com with your booking reference number in the subject field.
Transfer Requests
If a delegate is unable to attend the event and no suitable substitute can be found, in some circumstances you may be allowed to transfer your reservation to a later event.
How to notify us of "Transfer Requests"
To do this please call the Events Team on (424) 252-4716 and/or email onlinereg@publicpolicyexchange.com quoting the booking reference number in the subject field.
Payments
Payment is required on "Receipt of Invoice".
Invoices will be sent out shortly after completion of registration.
If payment is made via a credit card, we will send a credit card receipt shortly following the transaction.
Special Requirements
Please indicate on the registration form if there are any special dietary and/or access requirements for the delegates.  We will endeavour to accommodate all requests where possible.  Please contact us to discuss any issues directly.
Event Alterations
Public Policy Exchange reserves the right to alter the program without notice including the substitution, alteration or cancellation of speakers and/or topics and/or the alteration of the dates of the event. Public Policy Exchange is not responsible for any loss or damage as a result of substitution, alternation, postponement or cancellation of an event.
In the event that Public Policy Exchange cancels an event for any reason, you will receive a credit for 100% of the registration fee paid. You may use this credit for another Public Policy Exchange event to be mutually agreed with Public Policy Exchange, which must occur within one year from the date of cancellation, unless otherwise notified.
CANCELLATION POLICY
This policy is effective from April 1st, 2017
To receive a refund, all cancellations must be in writing and must be received by emailing bookings@publicpolicyexchange.com according to the following schedule:
Cancellations received more than 30 days prior to the event date, will be subject to $150 administration charge per place .
Cancellations received less than 30 days prior to the date of the event, the full fee is payable; However, a substitute may be sent.
Cancellations after the conclusion of the event are non-refundable.
Substitutions are encouraged but must be from within the same organization, please see above
“No Shows” are non-refundable.
NB: Please email bookings@publicpolicyexchange.com quoting the booking reference number in the subject field or call the Events Care Team on (424) 252-4716
 

Payment

1. When Should I Pay?
"All Payments are due upon completion of registration - All trainings and events should be paid for upon registration. All payments must be settled and received prior to attendance".
2. How can I pay the attendee fee?You can pay the delegate attendee fee in the following ways:

Credit Card
This is our preferred method of payment.
* We accept credit  / debit cards - Currently VISA and MasterCards.  American Express will be coming soon
* Your credit card statement will show charges from us as 'International Centre for Parliamentary Studies' 
* If payment is made via a credit /bank card, we will send a credit card receipt shortly following the transaction.
If you prefer to pay over the phone, please call our payments team on (424) 252-4716 (credit card payment queries only). You will speak to someone from the Accounts Team who will help you to make a fast and secure payment. 

Online
If you register online, you can pay via credit or debit card using our Sage Pay® system (Copyright © 2017 Sage Pay) or you may chose to pay by invoice.
Invoices will be sent out shortly after completion of registration

Wire EFT/ACH
Balances are due upon receipt and must be received prior to the event. 
EFT/ACH is not available to individuals or foreign registrants. 
We do not accept checks or EFT from non-US banks, and all payments must be made in USD ($).

The details to make a EFT/ACH transfer, these details are given on the invoice.

Check
Please make all checks payable to “Public Policy Exchange” and send by registered mail to:

Public Policy Exchange
401 Wilshire Blvd, 
12th Floor, 
Santa Monica, CA 90401
 United States

These details are also listed at the bottom of your invoice.
3. What to do if I can't attend the upcoming event?Once you have paid the registration fee(s), if for any reason, you are unable to attend a Public Policy Exchange event, we will assist you in the booking of a replacement delegate. If you are unable to find someone to attend on your behalf, Public Policy Exchange will provide the option using your paid credit towards attending a future event of your choice (up to the same value) within 12 months from the orginal event date.

How to notify us of replacements or non-attendance
To do this please email bookings@publicpolicyexchange.com quoting the booking reference number in the subject field or call the Events Care Team on (424) 252-4716.

CANCELLATION POLICY
This policy is effective from April 1st, 2017
To receive a refund, all cancellations must be sent in writing to bookings@publicpolicyexchange.com and must be received according to the following schedule:
* Cancellations received more than 30 days prior to the event date, will be subject to $150 administration charge per place 

* Cancellations received less than 30 days prior to the date of the event, the full fee is payable; However, a substitute may be sent

* Cancellations after the conclusion of the event are non-refundable.

* Substitutions are encouraged but must be from within the same organization, please see above

* “No Shows” are non-refundable.

NB: Please email bookings@publicpolicyexchange.com quoting the booking reference number in the subject field or call the Events Care Team on (424) 252-4716

Pre-Event Information Post-Event Information Other

Forthcoming Events

DEC

Regulating Pesticides for Cleaner Farming:
Transitioning Small and Large Farms from Toxic Chemicals

JAN

Tackling Intimate Partner and Domestic Violence in the United States:
Creating strategies that promote social change and protection for victims

FEB

Tackling Homelessness:
Reducing Costs and Identifying Innovations in Homelessness Prevention

MAR

Tackling a Rise in Childhood Obesity in the United States:
How to take meaningful action to promote healthy habits and lifestyles amid an increasing public health crisis

View All Events

Sponsorship and Exhibition Opportunities

If you’re interested in promoting your company, products and/or services at our events, please click here to enter your details and we will contact you directly. Alternatively, please call
+1 (310) 385 8750 for more information.

ATTENDEE FEES	Federal Government Departments and Executive Agencies	State-Wide / City Government Departments, Law Enforcement & Fire Agencies, Healthcare Professional, Universities, National / State-Wide Charities	Supported Rate for NGOs, Voluntary & Community Organisations
1 Place	$149	$299	$149
2+ Places (price per person)	$129 per attendee	$279 per attendee	$149 per attendee

Frequently Asked Questions

Event - Terms & Conditions

Forthcoming Events

Sponsorship and Exhibition Opportunities

How to Book